At Pirots 3, we prioritize the confidentiality and security of our users' information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data when you interact with our platform in Canada.

Depending on your interaction with the platform, we may collect the following types of information:

Identity and Contact Data: Information provided during support inquiries or account registration, such as your name or email address.

Usage Data: Information about how you use our website, including the pages you visit and time spent on the platform.

Device Data: Technical details such as your IP address, browser type, and operating system.

Support Communications: Records of any correspondence between you and our support team.

We process your data based on several legal grounds:

Consent: When you explicitly agree to data processing for specific purposes.

Contractual Necessity: To provide the services you have requested.

Legitimate Interests: For internal improvements, security monitoring, and platform optimization.

Legal Obligation: When required to comply with Canadian laws and regulations.

Your information is utilized for several core purposes:

Maintaining and managing your access to the platform.

Providing technical support and responding to inquiries.

Monitoring the security and integrity of our services.

Analyzing user behavior to improve site functionality.

Communicating important updates regarding our terms or policies.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. We employ industry-standard technical and organizational measures to protect your information from unauthorized access, loss, or alteration. However, please be aware that no transmission over the internet is 100% secure.

We do not sell your personal data to third parties. We may share information with trusted service providers who assist us in operating our platform, provided they adhere to strict confidentiality agreements. If data is transferred outside of Canada, we ensure that appropriate safeguards are in place to maintain the same level of protection.

Under Canadian privacy laws, you have specific rights regarding your data:

Access: You can request a copy of the personal data we hold about you.

Correction: You may request that we update or correct inaccurate information.

Deletion: You can request the removal of your data under certain conditions.

Objection: You have the right to object to the processing of your data for specific purposes.

For any questions or requests related to your privacy, please contact our data protection officer at:

Email: pirots3_support@gmail.com

We reserve the right to modify this policy at any time. Significant changes will be communicated via the platform or through direct notification.